Refund policy

 

☕ Our Satisfaction Guarantee:

We roast every bag to order — and we want it to feel like your first win of the day. If your coffee’s not hitting the mark, we’ll make it right.

🔁 No Returns (For Good Reason):

Because coffee is a food product, we don’t accept returns — even if it’s unopened. It’s all about safety and freshness.

But that doesn’t mean you’re stuck with a blend that didn’t land.

💸 30-Day Refund or Replacement

If you're not satisfied for any reason, just email info@sipsationcoffee.com within 30 days of delivery.

We’ll issue a refund or send a replacement — whichever feels right.

💳 How Refunds Work

• Refunds are sent to your original payment method
• We’ll email you once it’s processed
• Banks may take a few days to post the funds — we appreciate your patience!

🛠️ Damaged or Incorrect Order?

Let us know right away if something’s off.

We’ll fix it fast, no stress.

❓ Still Have Questions?

Reach out anytime: info@sipsationcoffee.com

We’re here to help, no matter what’s in your mug.